Value Proposition
High visibility to customer and employees
- Highly responsive to customer requests
- High quality resources technically screened
- Qualified and screened candidates within SLA
- 24x7 availability of designated POC
One Stop Shop
- IT
- BPO
- KPO
Strong Technology platform to integrate all processes of Arctern services , capture customer requirements and employee interaction
- Employee attendance and leave tracking
- Online help desk to resolve employee issues in timely and efficient manner
- Extensive analytics
Wide range of support services to both employees and customers, to ensure seamless and efficient delivery of services
- Dedicated Service Manager for handling all Resource escalations and management
- Regular reviews to ensure continued satisfaction with our service
- ISO 9001 and 27001 certifications that ensures we work to high standards, providing an ethical and professional service
Copyright © 2021 Arctern Inc.
Arctern was recognized with the coveted "Red Herring Asia 100" award in 2010.
The award recognizes Arctern as amongst the 100 most promising companies in the Asia-Pacific (APAC) region that have distinguished themselves by their innovations and technology adaption in their respective industries.
Arctern was selected by NASSCOM, India's premier trade body for the software and services industry, as one of the Top 50 Emerging IT Companies in India for the year 2009.
NASSCOM's Emerge 50 is an initiative to identify and honor emerging companies that are redefining the benchmark of excellence.
