Ruhi Sharma, Vice President - Operations

Ruhi is head of operations and is handling Business Process Excellence, Administration, Procurement, Transport and Security within Arctern.

Ruhi Sharma is an accomplished professional with over 33 years of experience in IT, ITES, BPO/KPO industries and manufacturing domain in petrochemical, textile, paper & pulp industry. Ruhi has played various leadership roles in project/program management, customer relationship management, operations, business analytics, delivery, quality, compliance, and training. Ruhi has experience in working with multinational customers across globe in USA, Europe & APAC and has traveled to these regions for various assignments.

Starting from her first company onwards, Ruhi has been a pioneer in helping organizations in getting their ISO and various other quality related certifications. She brings in a rich experience of ISO 9001, CMMi compliance, Six Sigma and Lean implementation, and has various certifications to her name, such as completion of professional education series for CMMi version 1.2 from Carnegie Mellon University, an appraisal team member training for CMMi ver 1.2, Certified Internal Auditor for ISO 9001 and ISO 27001, Certified Six Sigma Black Belt and Lean Facilitator. She has also completed her Project Management Professional (PMP) certification.

Prior to joining Arctern, she worked for 9 years with Wipro Technologies where she played different roles starting from Release Manager for a reputed North America Telecom customer to Software Quality Assurance Head for the Telecom Service Provider group to Strategy & Operations planning for the Communication & Media vertical. Before Wipro, Ruhi was with Chemtex Engineering where she worked as a Project Manager and Electrical Engineer involved with the design of petrochemical, paper & pulp, and textile plants, working on turnkey projects from proposal till built- and- transfer stage.

Ruhi holds a Bachelor of Engineering (Electrical) degree from Punjab Engineering College, India. She was a state (Himachal Pradesh) topper in her SSLC.

Ruhi's family comprises of her son and husband who is an entrepreneur. Ruhi enjoys listening to music and reading books.

Shalini Pravin, Vice President - Human Resources

Shalini Pravin spearheads the people strategy for Volt India at Arctern with the talent acquisition, statutory compliance, employee relations, learning and development and rewards functions attributed to her care.

She is a result-oriented HR leader, leadership coach and business partner with a penchant for change, evolution & transformation across Talent Management, Leadership, Engagement, Rewards, Workforce Relations and Diversity, Equity, and Inclusion.

Shalini brings over 17 years of well-rounded experience and has been associated with prestigious firms like Tesco, EY, Pontoon and Capgemini previously.

Having worked with globally diverse teams and in industries such as Retail, Tax Audit and Advisory, Infrastructure BPO and RPO/MSP, Shalini brings unique perspective and impetus to drive a growing organization to realize its people potential with agility and congruence. Shalini is an alumnus of Mount Carmel College, Bangalore, and IIM Calcutta.

"I believe in creating a space of trust, intimacy and integrity in conversations and aim to help the organization & executives unravel new possibilities, take intrinsically motivated actions and achieve desired results. On a personal note, I am a creative person. I enjoy urban farming and am an ardent bookworm. I spend my time with art, cooking/baking, and music. I actively support several social initiatives related to women and children from under-served backgrounds, animals, environmental conservation and adoption of wellness and mindful living in its simplest forms" – Shalini Pravin

Sudhakar Vishwanath, Corporate Counsel

Sudhakar Vishwanath is the Corporate Counsel at Arctern. He is responsible for planning and directing all aspects of the company's legal affairs in India, including matters related to corporate/company compliance, employment/labor, contracts, M&A, financing, real estate, intellectual property, and general commercial transactions.

Prior to Arctern, Sudhakar worked for over 7 years as the Company Secretary and Compliance Officer of the Pune (India)-based Compulink Systems Limited, software products, services, and training company. During his tenure, he successfully contributed to managing the company's venture funding and IPO.

With over 10 years of experience in the areas of legal and company secretarial functions, Sudhakar holds bachelor's degrees in law and commerce, and is an Associate Member of the Institute of Company Secretaries of India.

Besides working, Sudhakar is a passionate part-time cricketer and an avid weekend trekker/traveler.

Surya Katakam, Vice President - Technology

Surya provides the technology direction and leadership for Arctern. He is responsible for the overall service delivery, across IT and Business Process Outsourcing.

Surya brings to the company over 30 years of diverse business leadership experience. He has proven track record of building high performance teams and engaging cross-functional and cross-cultural teams to deliver successful solutions. He has proven ability to span the gap between evolving business requirements and technical implementation. His strong project management skills complement his technical expertise in architecting and delivering distributed enterprise solutions.

Prior to Arctern, Surya led the design, development and delivery of Everest, an award-winning multi-tier e-business and e-commerce software suite. During his 11 years tenure at Everest Software (formerly iCode), he has demonstrated continuous product and process improvements as well as technology migration. He was also instrumental in identifying and integrating key OEM components and solutions for the Everest product line. Surya has led development and implementation of business automation solutions for several retail/wholesale businesses and manufacturing industries.

Surya holds an MBA and a Post Graduate Diploma in Computer Applications from Nagarjuna University. When not working, he enjoys reading, watching cricket, traveling, and spending time with family and friends

Veerendrakumar R A, Finance Controller – India

Veerendrakumar R A is a Qualified Chartered Accountant with a strong business acumen offering more than 18 years of post-qualification corporate experience across diverse industries including IT & ITES sector.

Prior to Joining Arctern, He was working as a Financial Controller with Axcend Automation & Software Solutions Pvt. Ltd and was responsible for Budgeting, Forecasting, MIS, Direct Taxes, and Indirect Taxes. His achievements include settling of wholly owned Subsidiary (WOS) in USA & Europe, Fund raising, Corporate Restructuring, and Direct Tax Assessments etc.

Previously, he worked as a Finance Manager with IonIdea Group for close to a decade and hands on in Finance & Accounts, Direct taxes, FEMA, Indirect Taxes, STPI & Labor Laws. His major achievements were setting up of STPI Units, Bonding, Debonding, Exit from STPI, Establishing policies etc. His major achievements are setting up of their extended offices in India & Overseas, Due diligence in relation to acquisition, Handled the Merger of a group company, Income tax Assessments including TP Assessments, etc.

Prior to IonIdea, he worked with Xerox India (Formerly known as ACS of India (P) Ltd, a subsidiary of ACS Inc., A Fortune 500 Company) as Assistant Finance controller, handled the Audit, liaising with statutory bodies & Banks, MIS, SOX Compliances, Customs & Excise, VAT, Service Tax, Setting up of a Branch office in India etc.